Landlord Trainings
Landlord Briefings
The Raleigh Housing Authority Leased Housing department hosted a Zoom meeting on Wednesday, March 12, 2025 to share about the new rent increase process. The slide presentation is posted below.
The Raleigh Housing Authority has had numerous changes within the Leased Housing department over the last few months. In order to best inform our landlords, held a series of Zoom meetings in October and November 2024 to share new information and get your feedback.
Topics discussed included:
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Small Area Fair Market Rents
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Rental Increases
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Yardi Landlord Portal usage
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RHA Staff Contacts
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Agency Focus, Direction and Goals
NSPIRE Information
National Standards for the Physical Inspection of Real Estate (NSPIRE)
In efforts to keep our partners informed, the Raleigh Housing Authority is pleased to announce the incorporation of a new nationwide physical inspection model called NSPIRE (National Standards for the Physical Inspection of Real Estate). Housing Quality Standards (HQS) will remain the term used for the overall inspection.
Deficiencies Descriptions
A deficiency is a defect or condition cited in an NSPIRE inspection when there is an inspectable item that is observed to be missing, flawed, improperly located, or not functioning as designed. Deficiencies are classified into four categories of deficiency type and are based on severity and location. The deficiency definitions specify what must be recorded for a given deficiency:
- Life Threatening / 24 hour Deficiency
- Severe
- Moderate
- Low
Units participating in the Housing Choice Voucher (HCV) programs do not receive a numerical score for NSPIRE physical inspections. Deficiencies are indicated only as pass or fail. Depending on the deficiency type, indicators that fail must be corrected per the HCV Corrective timeframe listed in each NSPIRE Standard.
The following memo provides a detailed list deficiencies description under NSPIRE, as well as the required repair times:
Life-Threatening Deficiencies
Per NSPIRE HQS, the definition of life-threatening is “deficiencies that, if evident in the home or on the property, present a high risk of death or severe illness or injury to the resident.”
A unit inspection that fails with a life-threatening deficiency requires a 24-hour correction regardless of whether the repair needed is the tenant’s or landlord’s responsibility. The 24-hour repair only applies to life-threatening deficiencies; any other failed item will have a different repair window.
The following are a list of life-threatening deficiencies under NSPIRE:
